Heather Jefferies

 

Professional Summary

IT Project & Release Manager with a development and implementation background crossing multiple verticals; a proven track record of managing simultaneous and overlapping projects and release cycles. Strong focus on compliance, communication, and business and client relationship management. Well versed in both Agile and Waterfall methodologies with an emphasis on cross-functional resource management and the creation and maintenance of strong teams. Jira and Kanban fluent Scrum Master, focused on change management and communication.

 

Professional Experience

Technical Contractor

Jan 2020 - Present

Heather Jefferies, LLC, Starksboro, VT                                                                      

Technical Focus:    OneStream: Financial Consolidation; Kyriba: Treasury Management; Informatica

Key Highlights

o   Vendor side IT Project Management supporting the migration from Hyperion Financial Management to OneStream; in conjunction with the Client PM. Drove the project plan against SOW deliverables, obtained on-time signoff, managed vendor side budget, and documented development efforts and process

o   IT Project Management supporting the redesign of an existing Treasury workflow and subsequent buildout of the Kyriba Treasury System; worked with Deloitte & Touche and Kyriba to identify, manage, and document inflight scope changes; engaged business partners to ensure peripheral compliance and agreement   

o   Technical analysis and compliance documentation: Data Warehouse, System Security, Financial Applications, SEC Requirements

Data & BI Release Manager

Nov 2018 – Nov 2019

Sompo, International, Purchase, NY                                                                         

Technical Focus:    SQL Server, Informatica, COGNOS

Key Highlights

o   Implemented and managed concurrent data warehouse release cycles during the active migration from legacy to Enterprise environments, insuring the availability of consistent and accurate data across the company

o   Refined and expanded development workflow, implemented new testing and documentation standards to insure on-time delivery while increasing customer satisfaction

o   Facilitated communication between both development teams to ensure system integrity

o   Partnered with Corporate Compliance to clearly define and enforce production release requirements, bringing development into alignment with corporate guidelines

o   Managed releases using a modified Agile approach within the governing Waterfall project requirements and timeline           

Technical Project Manager – Contracted through American Partners

Jun 2017 – Nov 2018

Verizon Communications Inc., Basking Ridge, NJ                                                         

Technical Focus:     Oracle/Hyperion DRG, DRM, and Collibra

Key Highlights

o   Managed concurrent technical projects within departmental and enterprise scope; including resource allocation across projects based on skillset, cost, and bandwidth

o   Implemented and managed four-week release cycles, identifying development priorities, level of effort, defining and enforcing gateways and milestones

o   Worked with the Hyperion Data Release Management development team through the migration to a new platform, mid-project, while maintaining milestone obligations

o   Worked with development leads to establish and communicate Rough Order of Magnitude projections: time, cost, and conflict resolution

o   Vetted Business and Functional Requirement Documents

o   Primary development release methodology: Agile Project Management via Jira Stories and Kanban boards working within an Enterprise Waterfall plan

Technical Release Manager – Contracted through American Partners

Feb 2016 – Dec 2017

General Electric, Fairfield, CT                                                                      

Technical Focus:    Oracle/Hyperion Financial Management, DRM

Key Highlights

o   Directed, tracked, and communicated six-week release cycles

o   Vetted and evaluated incoming change requests from seven GE Industrial lines of business

o   Established level of effort and viability in conjunction with Development Manager and Lead BA

o   Liaison between development team and business leads to establish priority

o   Created and tracked Level of Effort documents for all implemented changes

o   Wrote and distributed technical release notes

o   Performed periodic code audits on individual lines of business

Associate Director, Global Financial IT Systems

Sep 2014 – Feb 2016

Praxair, Danbury, CT

Technical Focus:    Oracle/Hyperion Financial Management, Planning, EPM Suite

Key Highlights

o   Managed Functional Hyperion Team

o   Liaison between Business Owners and IT

o   Vendor Relationship Management and negotiation; requested and evaluated vendor RFP submissions

o   Updated and enforced Hyperion System compliance for Application Development and supporting IT, managed Internal and External Hyperion audit engagements

o   Program Manager for the PwC/JDE upgrade audit

Leader, Systems Support

Jan 2012 – Aug 2014

MasterCard, Purchase, NY

Technical Focus:    Oracle/Hyperion Essbase, Planning

Key Highlights

o   Maintained and updated multiple Global Statistics databases to support, daily, weekly, monthly, and quarterly reporting

o   Developed, automated, and maintained multi-system tracking database for the evaluation of usage by application, users, and other appropriate metrics to provide critical insight to determine resource allocation

o   Partnered with IT to develop and implement disaster recovery plan

o   Refined and documented development and security compliance requirements

Senior System Architect/Project Leader – Contracted through J Merriman, LLC Mar – Jun 2006

*W2 Jul 2006 – Jan 2012                                                        

Cenveo, Inc., Stamford, CT

Technical Focus:    Oracle/Hyperion Financial Management, Essbase, HAL, FDM

Key Highlights

o   Reverse engineered post-acquisition Treasury application, enhanced, and supported monthly process through the retirement of the application

o   Hyperion System Architect & Administrator for all user facing applications and supporting infrastructure

o   Managed the Capital Budget for Hyperion Corporate Applications

o   Partnered with Internal Audit & Enterprise Technology to define, document, and enforce compliance requirements

o   In conjunction with Oracle Consulting, successfully migrated all existing Hyperion Applications from versions 3.5 (HFM) and 7.x (Essbase) to EPMA 11.1.2

                                                                                                 

 

           

 

 

 

 

 

 

 

 

 

 

 

 

Education

Fairfield University, Fairfield, CT – Management Information Systems